New from California

Tarmac · Nov 7, 2020

Just bought the KC Combo Platinum grill, first cook today went well, but then I held the power button till it shut down, but fan kept running and I had smoke in my hopper, I had to unplug to stop, I have read about this issue in the forum already, 800.00 is a lot to pay for a grill, and esp one that you can’t turn off.

MikeInFla · Nov 7, 2020

Hmmm.. normally it will run up to 10 minutes after you turn it off. How long did you wait?

Tarmac · Nov 8, 2020

The pellet box started smoking around five minutes , and I have only cooked two times and it happened the first time, second I just unplugged unit before repeating issue

Tarmac · Nov 8, 2020

And thanks for replying so quickly

Sparky · Nov 8, 2020

Tarmac said:
Just bought the KC Combo Platinum grill, first cook today went well, but then I held the power button till it shut down, but fan kept running and I had smoke in my hopper, I had to unplug to stop, I have read about this issue in the forum already, 800.00 is a lot to pay for a grill, and esp one that you can’t turn off.

Sparky said:
The fan will run for about 20 minutes when you turn it off. I have a long rod I use to help push the ash during cooks. I have not had smoke in the hopper. I also stir the hopper to keep the pellets so not to get a void into the tube.

HuntJ08 · Nov 8, 2020

Are you keeping the lid closed during startup? Mine would back feed smoke into hopper and it would linger. Learned to leave kid open during startup, no backup...just a hint...

DaveXDm9 · Nov 8, 2020

HuntJ08 said:
Are you keeping the lid closed during startup? Mine would back feed smoke into hopper and it would linger. Learned to leave kid open during startup, no backup...just a hint...

What does the manual say about the process? The Prose Series 1100 sates to leave it open util you hear the fan kick on and clears the smoke then shut the lid.