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  • My KC combo is new. Bought in late May. It was working great Then I started a cook. Set dial to S(smoke) and will not go any further. Auger is working, it fires up, fan is going.
    I need help!! This grill is worthless if I can’t get temp over 200 degrees! I have turned it off and unplugged it several time for several hours.
    I was told to contact you Can you Help me?
    I hear your the guru.
    I really need your help, and thing you can tell me that I can try would be greatly appreciated.
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