Austin XL Auger won’t stop feeding

Txjeeper

New member
Joined
Aug 6, 2020
Messages
3
Reaction score
0
Points
1
Location
Idaho
Hello brand new Austin XL, followed all New start up procedures but the auger continuously runs causing overflowing fire pot. If the temp is turned up then the temp spikes and poof blows lid open a bit then temp drops. It doesn’t matter if I use the automatic start up or manual startup process same thing. I will clean out the excess pellets I. The pot and start over but get the same result every time. Help!
?!?
 

Attachments

DaveXDm9

Moderator
Staff member
Joined
May 11, 2020
Messages
539
Reaction score
182
Points
43
Location
Tennessee
Hello brand new Austin XL, followed all New start up procedures but the auger continuously runs causing overflowing fire pot. If the temp is turned up then the temp spikes and poof blows lid open a bit then temp drops. It doesn’t matter if I use the automatic start up or manual startup process same thing. I will clean out the excess pellets I. The pot and start over but get the same result every time. Help!
?!?
Check and make sure that the Auger and Fan connections are not reversed. Go to your manual and look at the wiring and make sure the factory did not plug the auger cable to the fan connection to the controller and the Fan cable to the auger connection to the controller. This seems to be an ongoing issue lately with these grills.
 
  • Thread Starter Thread Starter
  • #3

Txjeeper

New member
Joined
Aug 6, 2020
Messages
3
Reaction score
0
Points
1
Location
Idaho
Check and make sure that the Auger and Fan connections are not reversed. Go to your manual and look at the wiring and make sure the factory did not plug the auger cable to the fan connection to the controller and the Fan cable to the auger connection to the controller. This seems to be an ongoing issue lately with these grills.
YOU NAILED IT! Thank you! Checked the wiring diagram and it WAS reversed. Works like a champ!
 

NewPB23

New member
Joined
Aug 8, 2020
Messages
1
Reaction score
0
Points
1
Location
Denver
Hey, I’m having a similar issue. Took a look at the wire diagram and it looks like the cords are backwards at the controller connection spot.
Was it an easy fix? What steps do I need to take?
 
  • Thread Starter Thread Starter
  • #5

Txjeeper

New member
Joined
Aug 6, 2020
Messages
3
Reaction score
0
Points
1
Location
Idaho
Super easy, just remove the grated plate on the bottom of the hopper box and swap the 2 plugs. The are keyed the same so just flip flop them and you will be good to go!
 

MikeInFla

Moderator
Staff member
Joined
Apr 24, 2020
Messages
498
Reaction score
115
Points
43
Location
Panama City, FL
I can't believe this problem! it happens to a LOT of people and it looks like there is no quality control whatsoever. You would think that if you put these together day to day that you could get the wires in the correct spot.
 

DaveXDm9

Moderator
Staff member
Joined
May 11, 2020
Messages
539
Reaction score
182
Points
43
Location
Tennessee
I can't believe this problem! it happens to a LOT of people and it looks like there is no quality control whatsoever. You would think that if you put these together day to day that you could get the wires in the correct spot.

Come on Mike we are talking China now. LOL
 

waderobberson

New member
Joined
Sep 13, 2020
Messages
2
Reaction score
0
Points
1
Location
texas
okay i have the same issue. The yellow wire for fan is whered red should be for auger. I cant simply switch those because they seem to be glued to the control panel. How did yall go about swapping these? Im not about cutting and swapping with some wire nuts 😂. Please help quickly ive got a pork shoulder that needs to smoke.
 

OnYourPerson

New member
Joined
Sep 28, 2020
Messages
4
Reaction score
4
Points
3
Location
Sacramento
Check and make sure that the Auger and Fan connections are not reversed. Go to your manual and look at the wiring and make sure the factory did not plug the auger cable to the fan connection to the controller and the Fan cable to the auger connection to the controller. This seems to be an ongoing issue lately with these grills.
I kind of suspect I have this issue. I hear my auger spinning constantly but my fan turns on and off. Is it supposed to be the other way around?
 

Latest Discussions

Top