Shipping issue

[buck58]

I ordered a navigator3 vertical smoker 3 weeks ago and it has not shipped yet. What kind of wait time am I looking at? Customer service is useless. I'm ready to cook dammit.

 

[Cowboy1955]

Welcome from east Texas to the group!
Did you purchase it from a store or PitBoss themselves?

 

[buck58]

I couldn't find it in a store and ordered it from Pit Boss