Hi all, New member here and new to the Pitt Boss family. I'm a long time smoker on a Masterbuilt elctric and wanted to move up a few steps. The problem is that my new Pro 820 runs for a few hours and then stops heating. The auger keeps loading pellets but no heat or smoke. Just wondering if anyone has had a similar problem and if you found a solution. I have to say I smoked a pork butt on my first attempt. It stopped twice but I got it going by taking everything out and emptying the smoke pot. After restarting it went out one more time and then stayed going for another 4-5 hours. It went out again and I had to finish it the oven. Turned out to be the best butt I've ever made. Not interested in repeating the process though. Thanks for any help you might be able to give.