Mike.....if you see any of my posts, you can tell I have been trying to work through all the weird kinks with this unit. Having said that, I noticed something on Sunday during a short smoke of Chicken Leg Quarters.
The issue is a software problem.....and there is no fix, except a firmware update, which they have not committed to do yet. The RTD IS working correctly....and I believe the unit is reading the correct temperature....BUT....it is not showing the correct temperature. Let me explain.... I put in three separate RTD's....one right next to the smoker RTD. I was running at 150 degs....to give maximum smoke....and it held there and pumped out the smoke....worked amazing...! As a test, after an hour....I turned the temperature to 200....and the internal probe leveled off at 200 degs exactly in about 10 mins(see my graph below), BUT...the smoker RTD was only showing 181 degs. The smoker knew it was at 200 because it leveled off and held perfectly at 200 according to my sensor, but it took another 45 mins to go from showing 181 to 197.....AND.....the internal sensor I put in stayed within 2 degs of 200 the entire time.
In other words....the controller knew it was at 200....and it showed it at 200 and it stayed at 200, but the display had a HUGE lag from 181 to 197....took 45 more mins...and it never showed 200...never got there....even though it was actually there the whole time.
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I believe their issue is their controller measurement has some sort of averaging laggy filter for the display.....to make it not oscillate.....and looks like it is holding better than it actually does...and in fact in this case....I believe they have an error in their code that isn't showing the actual temperature. The same thing happened when I went to 300 degrees....it gets there internally and stops the control....but the display temp only showed 260....and took another hour to show 296. I am going to call them, but not sure who is smart enough to understand, except the controller programmers.