Electric Smoker wont heat

Sounds like the ignitor went out. Take everything out and look inside at the heating element. If it doesn't turn red it is out. I am not familiar with the Series 2 so it might have a different set up. You probably should give Pit Boss a call and leave them a call back number.
I thought I had the same problem. I figured out the dial works opposite of what you would think. Try spinning the know reverse of what your doing.

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