Hi I got my pit boss one full year ago it’s a Austin xl. I have used it and it works great. I only have one issue and it’s with the lid delaminating on the front edge has anyone else had this problem??
I don't have an Austin XL, just an older Pit Boss that is all black. After a year mine had some paint coming off so I just bought a can of high-heat black spray paint for grills. I sanded it down a bit, sprayed over it and no problems. You can't even tell I painted it. In your case the lid is copper colored so it wouldn't look right with black paint. Did you call customer support?