SMOKE iT app: Grill off

Xbojo38

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Hi Guys

I recently bought a Pitboss Pro series 1150 and never been able to connect it to the Smoke it app.
It says that the grill is off even if it is not. I installed the app few times on my Andoid phone and on my wife's iPhone, always with the same result.
I have tried to contact the customer service dedicated to the app and after a couple of weeks and few follow-up, they told me that they are aware "some units are doing the same as mine, and a fix will be implemented shortly."
I'm not sure what shortly means for them, does anyone had the same issue? do you have any suggestion to solve this?

Thanks for your help
 
My solution was to only run my 1150 by pushing and turning the dial to set temps I wanted to cook at. Does exactly what I want it to do. After I uninstalled app from all devices..
 
My solution was to only run my 1150 by pushing and turning the dial to set temps I wanted to cook at. Does exactly what I want it to do. After I uninstalled app from all devices..
Thanks, that's exactly what I was afraid of but I doubt I will have any other choice
 

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