So I have the same smoker. The table top PB150. When i started it up, I followed all the instructions. The auger did not move. So after some investigation, I found that if I tapped the white fan it would rotate. (Being an electric motor guy, I figured ti would just need to burn off the resin. Not rue, unfortunately) After reading some other comment on google I found the motor may be running backwards. (Looking for confirmation in this group) The fan (white) is pulling air away from the motor, kinda makes sense, but when I searched, I found the fan is supposed ot rotate clockwise not counter clock wise. So that said, I saw a few posts where folks were saying to reverse the wiring and the fn would run in the opposite direction. Makes sense being an AC motor. Haven't done thi as the pins need to be extracted and then swapped. That said, the motor seems to be a bit tight.
Wondering if anyone else has experienced this and if they have a different solution.
I of course could send back, but I hate doing that and just want to cook on this smoker. Also it appears the motor is installed incorrectly where it has no support, and is completely loose. While it appears to be just haning there, the auger rotates and the motor just flops around.