Pitboss 820 Pro down

tfanglin

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Dec 18, 2020
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Hello everyone, I am needing some help with diagnostics on my smoker. I keep blowing fuses and have ordered a new control panel and plug. Is there a place to order replacement parts from other than PB? I'm not getting any help from them and they are slow to respond. I just purchased in June and already having issues.
 

MikeInFla

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Contact Pit Boss customer service and leave a call back number if they don't pick up. I don't have the number handy but it's in several places on the forum.
 

Gysgtmorriskw

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I just had this problem. It was a bad augur motor. I found it by disconnecting each motor and then plugging it back up. I had to have several fused to find the problem. I ordered a new miter and that fixed the problem
 

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