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New Smoker

Congrats on the new smoker,and welcome to the forum!
 
Oh no I missed the part about the auger somehow. .... I'd give pitboss a call.
I did,,they want me to remove the bottom panel on the hopper and disconnect some red wires...it was getting to dark for that, so I'll call em back tomorrow
 
Welcome to the group. Sorry that your having problem already. Did you get a KC Combo? I’ve have had mine for almost 2 years with no problems.
 
I did,,they want me to remove the bottom panel on the hopper and disconnect some red wires...it was getting to dark for that, so I'll call em back tomorrow
casualty restored...the two screws for the auger were torqued too tight. Could not find my offset phillips so the tech talked me thru, with the removal of hopper to get to the screws. Loosened them, then hand tighted. All works the way it is supposed to.
 
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