My new vertical smoker is making a horrible noise

Bear8129

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Just bought the Pro Series Vertical smoker and it is making an awful noise periodical. Almost sounds likes it grinding.
we bought it assembled from Lowes.
is this noise normal????
 

MikeInFla

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No that is not normal. Not sure what would cause a grinding noise. Does it sound like metal on metal grinding or something else? Sometimes I hear pellets "pop" if they are long pellets when they break up thru the auger.
 

KC-10ENGes

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Just assy mine and it was making a noise also. Mine was so bad that the auger would not move. Somehow the auger fan is rubbing on the back of the case. Go around the back side of your smoker. See the two louvers at the very bottom of the unit? I had to insert a tool and gently pull on the louvers to make the noise go away.

Mine is also a Pro Series purchased from Lowes. Sounds like a batch of them might have an issue.
 

MikeInFla

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No, it should not be making that noise. It sounds like the fan is hitting something. You have several options. Take it apart and see what it looks like, call Pit Boss customer support or return the unit to Lowe's. If it was me I would return it and get another one.
 

KC-10ENGes

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That is the fan/auger at the back making that noise. Mine did the same thing when it does it put your hand on the two small louvers on the back. I adjusted them so that I did not have to hassle with returning my unit.

I unplugged it and gently pulled out/back on the louvers. You could also loosen the screws on the bottom and try and slide it back. Your choice.
 
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Bear8129

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No, it should not be making that noise. It sounds like the fan is hitting something. You have several options. Take it apart and see what it looks like, call Pit Boss customer support or return the unit to Lowe's. If it was me I would return it and get another one.
Thank you. It will definitely go back.
 

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