HEr error and no customer service

Madsen

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Jun 22, 2020
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I tried to use my PB700 to cook and after 2-3 minutes into the start up my machine shut down giving me the HEr error code. That error code is not in my manual! I have called 4-5 times being on hold for hours at a time! I have always left a call back number after determining I could not be at home and after weeks still have not received a call back. Would love to fix this problem because I’ve lived the grill! Its operated Better than my traeger. But I’ve never had this much trouble getting help. If they had put this error code in their manual I wouldn’t be calling!
 

Sparky

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Jun 9, 2020
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Try contacting them thru Facebook, heard they respond there pretty quick there.
 

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