I feel the Pellets are like cement around the Augar. How do you bust these pellets up? It's like a steel post in cement. Getting really rustyMight have some pellets that got wet then dried. You will need to take it apart and look. It's either stuck or the sheer pin from the motor to the auger fell out causing it not to turn. There should be some helpful videos on YouTube.
Well, been putting water into the Auger. And this morning, the water finally past through to the end. So, putting a cork in the end and going to continue with the water. Fill it up. Hopefully get it all soggy. Hopefully get to the point of pulling out the auger???