My new Pit Boss purchase is the new Pit Boss Pro Series 1600 Elite PSE purchased at Lowe's October 24th, 2023. It came in, I picked it up, unloaded it at home and had to immediately leave for an NHRA National Event drag race in Vegas, as I'm a participant in the new Factory X class. I couldn't wait to get back home, 7 days later, to put the grill together, do the burn in and do my first smoke on it, a couple of racks of baby back ribs! a "Coca-Cola" rack and a "Sweet, slightly spicy" rack! Yum YUM!!! I have had a couple of issues but I called Pit Boss Support and have resolutions in the works, as the lid and lid seal had damage inside from their assembly process apparently and then there was an issue with a critical firmware update to the controller when I first fired it up, but we got that resolved, we are hopeful anyway. Time will tell. The first cook went well with the typical temp variant. Great results though.... tender, juicy, smokey baby back ribs! I look forward to learning this pellet smoker, as I have always smoked using an offset smoker. But my first smoke went well... with great results from what I am hoping is a great smoker. I did a lot of due diligence before my purchase for both the smoker and the company's support/warranty. And this company is headquartered right here just a few miles from me. I am looking forward to the resources of this Forum, as well.