ERR flashing on screen

Kp33 · Jul 4, 2021

Have the 1150 and ERR started flashing during the cook…while this was flashing so was the ignitor light….called pit boss and they said it’s a problem with the ignitor but everything on the web. Says err means bad probe. Any thoughts on this?

MikeInFla · Jul 5, 2021

I had this issue and it WAS the internal probe (RTD Thermometer). I called Pit Boss, they sent a new one via pony express (meaning it took forever) so I ordered one from Amazon with one day shipping. Swapped it out and works perfect now. The one from PB eventually arrived and I keep it in case another fails.

To check your ignitor - remove grates, heat sheild, everything where you can see in the fire pot. Turn it on and watch it pellets feed. Then watch the ignitor. If it starts to turn red or you see smoke then it works. Do NOT touch it. Even if it doesn't turn red it could still be hot but more than likely if it doesn't turn red or if you don't see smoke then it is a bad ignitor.

My guess it is the internal probe. But if they are will to send you a new ignitor I would get one and keep for backup parts.

I do not know what kind of probe the 1150 has but if it looks like this then it should fit
https://www.amazon.com/SUNKISTCOOK-...9Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=

Mine is a different type but I was able to find it on Amazon, also for 12.99. I would see if they will send you one for free to use as a back up, in addition to an igniter.

If you order the probe, just find one with fast shipping some of them are slower than others and it usually states when it ships. Many of them are one day shipping with Prime, others about a week

Kp33 · Jul 5, 2021

MikeInFla said:
I had this issue and it WAS the internal probe (RTD Thermometer). I called Pit Boss, they sent a new one via pony express (meaning it took forever) so I ordered one from Amazon with one day shipping. Swapped it out and works perfect now. The one from PB eventually arrived and I keep it in case another fails.

To check your ignitor - remove grates, heat sheild, everything where you can see in the fire pot. Turn it on and watch it pellets feed. Then watch the ignitor. If it starts to turn red or you see smoke then it works. Do NOT touch it. Even if it doesn't turn red it could still be hot but more than likely if it doesn't turn red or if you don't see smoke then it is a bad ignitor.

My guess it is the internal probe. But if they are will to send you a new ignitor I would get one and keep for backup parts.

I do not know what kind of probe the 1150 has but if it looks like this then it should fit
https://www.amazon.com/SUNKISTCOOK-...9Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=

Mine is a different type but I was able to find it on Amazon, also for 12.99. I would see if they will send you one for free to use as a back up, in addition to an igniter.

If you order the probe, just find one with fast shipping some of them are slower than others and it usually states when it ships. Many of them are one day shipping with Prime, others about a week

I mention the probe to the pit joss rep but he said since the ignitor light was flashing when the err was flashing it’s the ignitor and when I do try to start it nothings happens no smoke don’t hear the roar of the fire

MikeInFla · Jul 5, 2021

Kp33 said:
I mention the probe to the pit joss rep but he said since the ignitor light was flashing when the err was flashing it’s the ignitor and when I do try to start it nothings happens no smoke don’t hear the roar of the fire

He may know since he does work there. I am not familiar with a flashing light for the igniter (I have an old Pit Boss).

The easiest way to tell is to remove everything where you can see inside the fire pot. If it does not turn red or you don't see smoke then it is a bad igniter. They should send you a new one for free. There are tons of videos on YouTube on how to change them out.

Kp33 · Jul 5, 2021

MikeInFla said:
He may know since he does work there. I am not familiar with a flashing light for the igniter (I have an old Pit Boss).

The easiest way to tell is to remove everything where you can see inside the fire pot. If it does not turn red or you don't see smoke then it is a bad igniter. They should send you a new one for free. There are tons of videos on YouTube on how to change them out.

So I called them back and they said on the 1150 when you get err something else will be flashing as well in my case it was the ignitor they said the err with regard to the probe is on the older models not the 1150. But thanks for responding.