I bought my Laredo 1000 last weekend and so far it is fantastic. I researched these grills for over a month and had almost decided to go with the new Camp Chef 24" Slide and Grill, then I ran across this baby. I am glad I did! So far I have used it everyday at least once, cooked burgers, stuffed peppers, sausage, pork tenderloin, filet, baby backs (incredible smoke ring !!) and I will be pulling an 8# butt off in about2 hours. Everything has been perfect and I'm sure the butt will be also.
I'm not saying that this grill is better than the Camp Chef because CC is an awesome machine, but the Laredo is a bigger bang for my buck and appeared to have all of the features of the standard $799 Camp Chef PLUS a 5 year warranty.
I read hundreds of reviews and testimonials and several Pitt Boss issues (as well as other grill makers) were brought up. I had pretty much ruled PB out entirely because of the issues that I read about, like these:
1. Uneven temperature across the grill with hotspots. I haven't seen this at all and I have cooked at temps between 180 to 450+. The more I read, the more it seemed that the larger smokers (900 sq. in. and up) have trouble side-center-side and that makes sense with a single burn pot in the center.
2. Customer Service is not good. One of my probes was reading 18F less than the actual temp so I filed a claim on Tuesday and my new probe arrived today! Along with a free gift! Problem solved, free gift... I'm happy.
3. And the winner for the biggest PB complaint of all time.....(drum roll).....The "Smoke IT" app SUX. Not only does it not, it is flawless! It stays connected wherever I am. When I smoked the baby backs, I watched the temps from my office 45 minutes away. It works great. You can even turn on the interior grill light with Smoke IT.
I'll post a 2 month update, but I'm super happy with this grill today. Compared to the way I have I have been doing it for 30 years, it's like cheatin'.