Damage Out of the Box

Spoooooon

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20200506_133327.jpg


This is the damage straight out of the box. It seems to me it will act as an unnecessary point to lose heat/smoke. Am I just being too butthurt because I spent so much just to find damage, or is this bad enough to affect my smoking? Oh and I'm new here, hello everybody.
 

MikeInFla

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If it were me I would return the unit, as much of a pain in the rear that would be. it might be nothing but to spend money on something new and to have damage is unacceptable.
 

DozerofDoom

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Just my 2 pennies but I had damage out of the box on my unit and customer service was very helpful in getting me new parts.
 

MonnieRock

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Spoooooon,

Which model is that?

You are not being butthurt, you are just being a normal consumer that expects a working, undamaged product. Your funds were not damaged for the company.
 

Elfcane

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Spoooooon,

Which model is that?

You are not being butthurt, you are just being a normal consumer that expects a working, undamaged product. Your funds were not damaged for the company.
That does it! I'm balling up and tearing any money spent on a Pit Boss product going forward!!!
 
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