Warranty Questions

[Smoothjazz]

Hello
Thanks for accepting my request. I just picked up a Vertical smoker from a friend.
It was purchased back in 2020.Unit needs parts and I don’t think it was registered when he bought it. Is it too late to get this unit registered and get support or do i just need to pay out my pocket for parts?
Thanks

 

[Mike From R.I.]

Call customer support and explain to them, model and serial numbers tell how old it is and that it is in warranty.
877 303 3134 option 2

 

[Smoothjazz]

Call customer support and explain to them, model and serial numbers tell how old it is and that it is in warranty.
877 303 3134 option 2

Thank you!

 

[Mike From R.I.]

Your welcome

 

[Cowboy1955]

Welcome from Texas to the group!!
I agree with Mike.
It’s definitely worth a phone call

 

[Sparky]

Welcome to the club