Smoke it app not displaying info (PB850ps2)

Csmack08

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Just bought a pit boss pro series 850, and I can’t get the smoke it app to work. I can connect to the grill through WiFi and Bluetooth but when I open the app I can’t do anything, and it doesn’t display any info (see image). Has anyone else had issues with this?
E3465A94-D346-4A02-9FE1-E61295317EC1.png
 
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MKinHB

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I would try uninstalling and re-installing the app, if that doesn't work call Pit Boss
or try Flame Tech (888) 503-8702
or App Assist< i don't have their number handy maybe the same.
 

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