Product Registration

Jagrider

New member
Joined
Jul 30, 2021
Messages
1
Reaction score
1
Location
Ky
I keep getting an error message when trying to register my Austin XL smoker. Keeps telling me that the url is no longer available.
I called them and they told me it would be corrected by the end of July. I've been getting the same error message
 

BHC

New member
Joined
Jul 30, 2021
Messages
2
Reaction score
0
Location
NEW JERSEY
The website still isn't 100%, tried to register my grill...."404 ERROR" comes up....Checked recipes very limited, before the upgrade website it was loaded ....tried to call them, got disconnected
 

JCBrew

New member
Joined
Jul 20, 2021
Messages
5
Reaction score
0
Location
Cabot Arkansas
I contacted support today trying to get update on a control board.
They asked me for my information and info on my PB4 V1 as my registration information was missing. They said they updated the New System. I'd contact support and register either over the phone or via email.
 

BHC

New member
Joined
Jul 30, 2021
Messages
2
Reaction score
0
Location
NEW JERSEY
I did call this afternoon, asked if I can register over the phone, I was told I can't...must wait for their website to be fully upgraded
 

JCBrew

New member
Joined
Jul 20, 2021
Messages
5
Reaction score
0
Location
Cabot Arkansas
I did call this afternoon, asked if I can register over the phone, I was told I can't...must wait for their website to be fully upgraded
That's interesting, try emailing as I was asked by support to send them all of my information again to put in the system....that was 2hrs ago.
 

MKinHB

Moderator
Staff member
Joined
Nov 23, 2020
Messages
398
Reaction score
231
Location
Huntington Beach CA
yesterday I gave them my emial, phone #, address, everything they asked for and she said she put me back in the system,
today I still have no account, does not recognize my email etc..
??? don't know what's going on there
 

MKinHB

Moderator
Staff member
Joined
Nov 23, 2020
Messages
398
Reaction score
231
Location
Huntington Beach CA
Has anyone tried to create a new account on the Pitboss-grills.com web site and if so how did it go?
Did it let you create the account?
I hesitate to do this because then I will lose all my history.
 

Cowboy1955

Active member
Joined
Jun 14, 2021
Messages
162
Reaction score
122
Location
Texas
I dropped my phone in the sink last week. Went and got a new phone and was able to login to pitboss again. You might try forgot password
 
Top