Hello:
I've been having trouble with the Pitt Boss Grills app (the replacement for the SmokeIT app) almost since I purchased my grill a few months ago. One night while I wasn't even using the grill I suddenly received a notification on my phone that my grill had reached its set temperature. I went outside to check that the grill wasn't on and it was definitely off.
Since then, every time I've tried to use the app to monitor a cook, when I open the app and connect to the grill, it will show the temperature and other settings then display a message saying that my grill has been turned off and do I want to end the cook. I've tried deleting the app, erasing all previous data, adding the grill back into the app, and I still get the same results while cooking. I have also seen notices that my grill has reached temp when not using it once or twice since the original phantom notice.
I've tried a lot of different things like moving my router closer to the patio where the grill is located to rule out connectivity issues, deleted the grill from the app and added it back in and I just can't seem to get the app to behave as expected.
During my most recent cook, the app tells me it is connected through WiFi and when I open the grill control, it displays no temperature or any other settings related to the grill. Not sure if others are experiencing similar issues with this new app, but I'm starting to suspect that there is something wrong with the WiFi electronics in the control unit.
I've been having trouble with the Pitt Boss Grills app (the replacement for the SmokeIT app) almost since I purchased my grill a few months ago. One night while I wasn't even using the grill I suddenly received a notification on my phone that my grill had reached its set temperature. I went outside to check that the grill wasn't on and it was definitely off.
Since then, every time I've tried to use the app to monitor a cook, when I open the app and connect to the grill, it will show the temperature and other settings then display a message saying that my grill has been turned off and do I want to end the cook. I've tried deleting the app, erasing all previous data, adding the grill back into the app, and I still get the same results while cooking. I have also seen notices that my grill has reached temp when not using it once or twice since the original phantom notice.
I've tried a lot of different things like moving my router closer to the patio where the grill is located to rule out connectivity issues, deleted the grill from the app and added it back in and I just can't seem to get the app to behave as expected.
During my most recent cook, the app tells me it is connected through WiFi and when I open the grill control, it displays no temperature or any other settings related to the grill. Not sure if others are experiencing similar issues with this new app, but I'm starting to suspect that there is something wrong with the WiFi electronics in the control unit.
