ME. Have a new PBV4PS2 from lowes, I put it all together step by step and did the first burn for brake in and did just what the book says to do and when done I open the door and a lot of pellet dust inside what have I done wrong, please help
You didn't do anything wrong. I get alittle ash too, mostly when I open the door to do something to what I'm smoking. But I never noticed it on any of the stuff I smoked. I noticed more ash from grilling over charcoal, when the fat drips onto the coals or it's windy.