New guy needs help

OIF3VET

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So I have had my pit boss pro 850 for a month now. I have used it 3 times so far. Is it normal for the temp at the gauge to be different then the temp on the grates? If I set the temp to 225 I can’t hardly get the temp at the grates over 190. Is that normal? This picture is with the thermometer laying on the grates for an hour.
 

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Welcome to the forum.

I think you will find in this forum that there is no such thing as "normal" when dealing with Pit Boss.

Your answer from PB Customer Service (next stop) will vary from agent to agent.

Good luck.
 
My new 1600 is the same. I was wondering if its the cold here in NH. I usually have to set 50 degrees higher than my desired cook temp. After reading threads here and seeing a couple You Tube videos I see its a common problem with the pro series.
 
So I have had my pit boss pro 850 for a month now. I have used it 3 times so far. Is it normal for the temp at the gauge to be different then the temp on the grates? If I set the temp to 225 I can’t hardly get the temp at the grates over 190. Is that normal? This picture is with the thermometer laying on the grates for an hour.
Yes.....depending on the outside conditionals.....wind....temperature....etc. The Grate temperature will almost always be different than the RTD that sits up vertically on the left of a barrel smoker. AND...the grate gradient will be much different from right to left as well.

Turn up the temp to get the grate temp you want....so if it is 250 to get 225 at the grate...so be it...
 
Same here , I have a 100 degree difference sometimes. I put a $5 oven thermometer from WalMart inside the grill (hangs from the top rack) and just try to adjust the controller to get the thermometer to the desired temp. Tried to reach out to PB, but they dont seem to care.
 
I only have a vertical smoker now, as I just sold my Barrel Smoker....but you can see that top to bottom there is as much as 30 degs shift from the bottom rack to the top. Thankfully, the shift from left to right is not as bad as my barrel.

Also....in warmer temperatures outside....the vertical will stabilize more consistently....but in colder weather the shift is real.


Cook at All Levels.jpg
 

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