Low flame on gas burner - NAVIGATOR 1230

acasta

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Melbourne, Aus
Hello,

I've got the a Navigator 1230 combo pellet/gas grill, and finding that the flame is really weak / low on the gas burners.

After about 10-15min of burners on full, the thermometer only gets to around ~200C (400F). It's not really effective when trying to sear a steak.

I've followed the steps for a possible gas flow restriction, and tried a new & full gas bottle, but the flame still seems low.

Tried to capture a pic of the flame, one burner on full. It's hard to see well, but does this seem low?

IMG_20211023_154320.jpg
 
Close off valve to tank. Disconnect Reconnect.
Sometimes the internal valve on the tank (pre-regulator) doesn't seem to open sometimes.

This happens to me on my gas grill with one particular tank.

It's worth trying......
 
If it's not the tank, might be a spider web stuck behind the oriface, I've seen that happen on gas furnaces for mobile homes, no heat calls. Only other thing would be a bad regulator. Call pit Boss Tech support 877 303 3134 option 2.
 
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