L01 Error Code (as soon as you apply power to unit)

STLJonny

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As soon as I apply power to the unit (PB Austin XL) I get an L01 on the LCD readout for a few seconds, then it goes blank/black. The fan/auger do not power up, and the unit is dead in the water.

I've searched high and low through PB manuals, and no mention of that code. Tried searching on here, but it told me that the keyword was either too short, produced too many results, or was too common.

Anyone know anything about this?
 
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STLJonny

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PB Support has never heard of an L01 error code either. Tried it in multiple outlets, with multiple extension cords.

After describing this issue, and my previous overheating issue (360+ on Smoke - P4 Setting), they have went ahead and sent me a new controller board. Hopefully the RTD Probe isn't also an issue, once the new controller board gets delivered and installed. Guess only time will tell.

FYI, If the attached photo doesn't show the L01 very good, I have a video that shows it alot clearer that I can provide.
 

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Jim w

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As soon as I apply power to the unit (PB Austin XL) I get an L01 on the LCD readout for a few seconds, then it goes blank/black. The fan/auger do not power up, and the unit is dead in the water.

I've searched high and low through PB manuals, and no mention of that code. Tried searching on here, but it told me that the keyword was either too short, produced too many results, or was too common.

Anyone know anything about this?
I had this problem today, the unit shut down and the control panel showed L01. I turned it off, unplugged it and plugged back in and it ran fine. I can’t find any information on the error. If it happens again I’ll call pit boss and see if they have any new info. I’ve had my pb820 for about a month and have used it at least 15 times.
Anyone else have this issue?

thanks
 
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STLJonny

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Still haven't gotten my Controller Board from Pit Boss, but I do know that when I called it into them, they had no clue what the code was (they never heard of it), so they immediately ordered me a Controller Board. Too bad it's now been a month, and I am looking at at least another 3+ weeks to get the board. Not too happy, and will be calling back to see what's going on (they escalated my Warranty Order at about 3 weeks, and now a week after that the Warranty Order says Backordered 4-6 weeks). Not too happy at their Customer Service/Support/Warranty at this point in time.
 

MikeInFla

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Yeah they are pretty slow. I had a probe that was supposed to be to me by the end of the week. Took over 8 weeks and I got tired of waiting so i bought one on Amazon and it had one day shipping and arrived the day after I ordered it. Then about 2 days later the one from Pit Boss arrived so I just put it away to save as a spare. Sometimes I don't mind just buying the parts from Amazon because shipping is much faster and if I am not out a whole lot of money I'll just save the other as a backup.
 

DaveXDm9

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Still haven't gotten my Controller Board from Pit Boss, but I do know that when I called it into them, they had no clue what the code was (they never heard of it), so they immediately ordered me a Controller Board. Too bad it's now been a month, and I am looking at at least another 3+ weeks to get the board. Not too happy, and will be calling back to see what's going on (they escalated my Warranty Order at about 3 weeks, and now a week after that the Warranty Order says Backordered 4-6 weeks). Not too happy at their Customer Service/Support/Warranty at this point in time.
I have a feeling that there was an issue with the controller as they pulled it from there online parts list which is interesting. You can buy the same controller from Amazon as the controller that Pit Boss uses is not a controller they design themselves.
 
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