I'm having a couple of issues with my PB700SC

MaxDW

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I received my PitBoss this past Christmas (2019)... I immediately noticed a problem maintaining temperatures at the lower settings, primarily 225F. I tried all "P" settings but with no success. My temps would fluctuate from 210-300F! Most of the time the temps would stay in the 250-280F range. The unit seemed to work well at settings of 250-400F. I contacted PitBoss, described the problem, and they finally agreed I might have a bad controller. I was told I would receive on in 7-10 days (warranty, no charge). 6 weeks later I finally received it installed it today. I tested it today, and the temp variance was somewhat better -215-275F. Question 1, is this normal for Pit Boss and/or all pellet grills? Question 2, I ran the temperature up to 450F to see if it was good at that temp. Seemed to work well, so after 5 minutes of the 450F temp, I turned the unit to Off so it could run it's down cycle - PROBLEM - after finishing it's down cycle, I noticed the temp on the dome started going up again and I noticed smoke coming from the pellet hopper. I checked the hopper and it was hot!, so I emptied the hopper. Should I have lowered the unit temp to maybe 300F and let it stabilize there before turning to the off position?

BTW, a neighbor had a similar problem and replaced his Pit Boss controller with a "RecTec" non-wifi model; he claims it is working great with only minor 10-15 degree temp fluctions.
 

DaveXDm9

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I received my PitBoss this past Christmas (2019)... I immediately noticed a problem maintaining temperatures at the lower settings, primarily 225F. I tried all "P" settings but with no success. My temps would fluctuate from 210-300F! Most of the time the temps would stay in the 250-280F range. The unit seemed to work well at settings of 250-400F. I contacted PitBoss, described the problem, and they finally agreed I might have a bad controller. I was told I would receive on in 7-10 days (warranty, no charge). 6 weeks later I finally received it installed it today. I tested it today, and the temp variance was somewhat better -215-275F. Question 1, is this normal for Pit Boss and/or all pellet grills? Question 2, I ran the temperature up to 450F to see if it was good at that temp. Seemed to work well, so after 5 minutes of the 450F temp, I turned the unit to Off so it could run it's down cycle - PROBLEM - after finishing it's down cycle, I noticed the temp on the dome started going up again and I noticed smoke coming from the pellet hopper. I checked the hopper and it was hot!, so I emptied the hopper. Should I have lowered the unit temp to maybe 300F and let it stabilize there before turning to the off position?

BTW, a neighbor had a similar problem and replaced his Pit Boss controller with a "RecTec" non-wifi model; he claims it is working great with only minor 10-15 degree temp fluctions.
when I had the PB controller I had it set on 350 I saw go from 345 to 355. At smoke setting or 200 it swing the same. Did PB replace the RTD probe.

I have a Savannah Stoker controller on my PB and I have a -5/+5 change on any temp. I notice with Lumber Jack pellets I have a better control with temperature.
 

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