Igniter failure

Customer service will email you a PDF and a video link.
Call Danson’s customer service at 877.303.3134 or 480.923.9630 for information or suggestions for the new app, or operating assistance or for a warranty registration or parts replacement under your 5 year warranty.



In Canada: Phone: 1-877-942-2246 And 877-303-3134 and 877-942-2246 are the Danson’s tech line.



Also definitely leave your phone number for call back if prompted to.



You can also Try the chat feature on the PitBoss website. https://pitboss-grills.com/
 
New igniter installed and working fine.
See attached image of igniter failure and the challenge of getting the wiring untangled lol. Chinese labor living up to it’s reputation.
 

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