How to remove pellets from Table Top Grill?

bmola

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I have used it 4 times and have vacuumed out the ash every time but I am noticing smoke coming out of the grill side of the hopper box for the first time ever and when I open the pellet door, the chamber is filled with smoke with my pellets. Should I remove all the pellets and vacuum it out? If so, I know some models have a release to get the unused pellets out. I have the small table top model and don't see a way of doing this.

Thanks.
 

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