Hello all…so glad I found this forum. My husband bought me a PVB3A1 smoker. We got it assembled and now I have a dumb question about the initial burn. The instructions just say turn it on and let it burn at 350 for 45 minutes. It does not specify if I need pellets and water in there for the initial burn. I called customer service…and the guy had no idea!! . I tried to turn it on without pellets or water and it only got to about 250, even after 2 hours. Also, it’s supposed to be a grill as well…how do you switch between smoking and grilling? The instructions are not specific at all. Thanks for any guidance!!