before I call support

Fxsales1959

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before I call support.
attempted to do a brisket point for burnt ends yesterday. Besides lack of smoke( ued "L" mode first hour) all went ok (used a tube for smoke) about 6 hours into the smoke temps started dropping. was set at 280 and @inkbirdbbq internal was reading between 215 AND 225.(I'm used to that) went out and hit prime button to if auger was working and got a pellet error. Got out yardstick to make sure there wasn't a cavity as the hopper was well over 1/3 full. No cavity. Shut down. luckily brisket point was at190 so I pulled it to cube and finished in the oven.
This morning I disassembled to vacuum and check firepot. for my own satisfaction while the heat plate was out turned it back on. Set on "L" . ignitor glowed and auger turned slowly. fed pellets to reach ignitor. Fan was blowing like a jet engine. auger intermittently fed pellets until there was a raging inferno in the firepot.
took some video but files are too big to email so can't post. finally after quite some time the auger dumped enough pellets that the inferno went down and smoke rolled. fire started back up and instantly ignited additional pellets as they added. I'm no rocket surgeon but it seems if they can program a microprocessor to run all this stuff they could either lower voltage to the fan or cut it off intermittently to allow pellets to smolder and smoke. Same goes for higher temps, If they could program fan to rest a minute or so during high temps and bump the auger it would give the chamber a smoke burst at new pellets added.
Anyway, thanks for reading.
john

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