I have the Pit Boss pro 1600 and I have non stop ash blowing all over the grates and the food. I cant even open and use the sear plate. I am new to pellet grills so I am not sure if this is normal but it doesn't seem that it should be. This happens no matter the temp I am cooking at. I did look for a thread already started about this but did not find one so if there is one I apologize. Any help or advice would be great.