820 burning hot

Kellybbq

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I have a new 820.
I smoked some ribs for 2 hours and then I wanted to cook at 350 and smoker kicked to hear and it’s at 465 and climbing.
what’s going on?
 
sounds like the auger just kept feeding pellets which could be a RTD probe issue or the controller failed. I would try a test run and follow the start up procedure to see if it was just a glitch.
 
Thanks,
I turn it off and started over. Then it worked?
I hope this does not happen every time or I have a problem with this unit .
Thank you
 
InkBird

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