Not Impressed with my Pit Boss Smoker

brewersfan73 said:

Exactly. Another one of these guys that signs up just to complain. Not looking for any advice or anything, but just wants to rant. Maybe a Traeger intern?

Honestly, if the igniter stopped working in the first year, he should have contacted customer service and got a new one under warranty. The auger motor is also under warranty. I just don't get it.

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Jimbo3816 said:

Yes, one major malfunction in the first year not a big deal, stuff happens, but 2 in two years is unacceptable.

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Jimbo3816 said:

I have had my smoker for about 2 years and am not impressed with the quality of the product. In the first year the igniter went out and I have been lighting the smoker by hand. Now the auger isn't working. I checked to see if it was clogged and it wasn't. The motor doesn't activate even when I press the Primer button. This smoker has been very unreliable and it is obvious that the workmanship and quality of the product is very poor. I tried to save a few bucks and purchased this POS but it looks like I am going to do a little research and by a better product. You get what you pay for!

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brewersfan73 said:

Exactly. Another one of these guys that signs up just to complain. Not looking for any advice or anything, but just wants to rant. Maybe a Traeger intern?

Honestly, if the igniter stopped working in the first year, he should have contacted customer service and got a new one under warranty. The auger motor is also under warranty. I just don't get it.

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Slider said:

brewsfan - I had a Trager Pro Series 34 for about 2 1/2 years. I sold it recently after one solid year of nothing but problems with the auger, motor, temp probe, and controller. I cannot tell you how many cooks were ruined because it simply stopped working. I had enough and got rid of it. I picked up a PB Pro Series 850 about 3 months ago. The rig is awesome and makes great food. I'm rolling a 10-pound ham on it as I type this. I've never seen a rig hold the temp as solid as this one. Amazing product, with great customer service.

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